Lock Heart Bag Charm

• Customizable Length: Most necklaces can be made in a custom length — just leave a note at checkout with your best email or phone, and we’ll confirm with you before making your piece.
• Separate Charms: Our carabiner necklaces open, so you can swap charms in seconds. Charms are also sold separately — mix, match, and make it yours.
• Wholesale Orders: Boutiques save 50% on orders over $300 with code AVINZIA300 at checkout.
• Made Just for You: Want a twist — a different charm, stone, or length? Message us. Most pieces are made to order, so personal touches are welcome.
• Beautiful Packaging: Every order arrives gift-ready and wrapped with care — unboxing should feel as special as the jewelry inside.
• Returns & Exchanges: We accept returns and exchanges within 14 days of delivery, on unworn pieces in their original packaging. Refunds are issued to your original payment method, minus an $8.95 restocking and shipping fee; exchanges never carry a fee. Personalized and custom pieces are final sale, except in the case of a defect.
• Questions? Message us anytime — a real person replies.

About our gold pieces: Our gold pieces are made of zamak with an 18k gold finish, sealed with a double layer of Italian varnish — that’s what keeps the shine bright and tarnish-resistant, wear after wear.

Lead & nickel free: Our jewelry is 100% lead-free and nickel-free, and hypoallergenic for most sensitive skin. Everyone’s skin is a little different, so if yours is very reactive, start with short wears.

The honest note: These are not solid gold — they’re the solid-gold look and feel, at a friendlier price.

A little care keeps the sparkle: keep your pieces away from water, perfume, and lotions, wipe them with a soft, dry cloth after wearing, and store them somewhere dry. Treated kindly, the finish stays bright for years.

DOMESTIC ORDERS:

• 🚚 Shipping Method: All US orders are shipped via USPS Ground Advantage Mail (unless you upgrade!)
  
• 💸 Free Shipping: Score FREE USPS Ground Advantage Mail on orders over $150!
  
• 📦 Tracking: Your order comes with a tracking number, but please note that it’s not insured. Keep an eye on it, but also keep in mind it's not covered.
  
• ⏳ Delivery Time: Expect your goodies within 2-7 days after shipping (just add 1-2 days for processing time!).
  
• ⚠️ Responsibility: We’re not liable for lost or damaged packages—stay on top of that tracking!

INTERNATIONAL ORDERS:

• 🌍 Shipping Method: We ship your order worldwide via First Class Mail.
• 📍 Tracking: Unfortunately, First Class Mail doesn't include tracking, and delivery takes about 21 days (sometimes longer!).
• 💰 Tax and Duty Fees: You're responsible for any tax or duty fees at your end—check with your local customs for more details.
• 🚀 Upgraded Shipping: Want tracking? Reach out to us before placing your order for upgraded shipping options.
• ⚠️ Responsibility: We can't be held responsible for lost or stolen international packages, so be sure to check your local carrier's policies!

Lost or Stolen Packages:

• 😕 We're not responsible for any lost or stolen packages—domestic or international. In case of issues, we can help guide you, but it's up to the buyer to contact the shipping arrier for resolution.
•  Have questions? Drop us a message, and we'll do our best to help! 🌟